Leading the Way for Innovative Telecommunications Solutions

About

Founded in 2008, Ark Telecom is a leading provider of hosted Unified Communications Solutions designed to meet the needs of both small business and enterprise clients.
Our innovative IP communications system offers a comprehensive suite of voice, data, video, and mobility solutions that can be easily tailored to our customer's exact requirements.
Thanks to our highly scalable and reliable platform, businesses of all sizes can easily access the communication tools they need while still minimizing cost and complexity.
With our customer-oriented approach, our Unified Communications platform helps manage any increased communication complexities while facilitating cost efficiency and a simple implementation process.
We offer a comprehensive suite of carrier-grade telephony, messaging, presence, conferencing, mobility, video calling, call center, call recording, call accounting, SIP trunking, and other enterprise-level business communication solutions.
Our services are suitable for companies of any size, from small businesses to large enterprises.

IPPBX Solutions

With Ark Telecom's IPPBX phone system, businesses can enjoy local and long distance phone service that is feature-rich and attractively priced.
Our IP PBX platform offers services such as Auto Attendant, Conference Services, Click-2- Email Voice Mail, Call Recording (Inbound and Outbound), Multiple Direct Inward Dialing (DID’s), Unified Messaging, Fax-2-Email, and much more, all for each employee's personal extension number.
• Employees tells the system the phone number (s) where they can be reached
• Calls are automatically answered by the IPPBX system Auto Attendant.
• Callers select the employee with whom they wish to speak.
• The system routes the calls to the appropriate phone.
• There is no PBX hardware or software to install, maintain, or upgrade.

Hosted PBX with Ark Telecom eliminates the hassle of installing and managing in-house equipment along with eluding the associated issues of obsolescence, maintenance, and upgrades. As we also provide Telco and Internet services, our customers will have the benefit of eliminating the need for multiple vendors. Using our dedicated and reliable broadband VoIP T1, customers can enjoy both the feature-richness of an advanced PBX phone system, as well as the freedom and flexibility of using a hosted service. With Ark Telecom, you get the best of both worlds.

Our advantages

Benefits of a Hosted PBX Solution from Ark Telecom

Benefit from a fully-hosted PBX solution from Ark Telecom to get reliable, advanced unified communications services with no need to manage on-site equipment, consolidate services from once source, scale quickly to meet changing needs, and ease operational and maintenance tasks.

Say goodbye to complicated vendor management and Hello to convenience and reliability with Ark Telecom's Business Unified Communications. Save time, reduce hassle, and keep expenses under control with our hosted Unified Communications. All your phone lines, Long Distance Company needs, broadband Internet, and conferencing needs can be managed under one reliable and advanced platform. Our scalable service allows you to buy the exact number of lines that are needed and easily grow in capacity as needed, while avoiding the expensive costs of additional PBX cabinets and line cards. Best of all, Ark Telecom manages all the operations and maintenance your communications platform needs, keeping your inventory of spare parts ready and expenses under control. Join us today and experience the unified advantage!

INFRASTRUCTURE & CABLING

Ark Telecom is the go-to expert for businesses in the Maryland, Virginia, and DC region who need reliable, efficient structured cabling and building security integration.
Our team is specially trained and experienced in providing end-to-end solutions for voice, data, and security needs, and we strive to save time and money during construction, organizational restructuring, growth, or new technology adaptation processes.
Our devotion to quality, expert service, and value-driven solutions has earned us an impressive reputation for being both on time and on budget. We are confident we can provide the best services for your business's cabling and security needs.

Professional Assesment and Execution

Our highly receptive and resourceful technicians evaluate our project’s requirements and goals to create an accurate report on cable needs and estimated execution timeframe, taking into account the specific requirements and location. Professional installation is then carried out with ultimate attention to detail, ensuring a neat and effective execution.

IT SUPPORT

At Ark Telecom, our goal is to be your trusted technology partner. We take a consultative approach to evaluate your company's needs and provide tailored suggestions on how to best leverage technology to optimize your current operations while also positioning your firm for future success.
With our assistance, your organization can maximize profitability through the effective and efficient utilization of cutting-edge technology—all while saving time and money.

Managed Network Services

Ark Telecom is an experienced business partner providing managed network services to major network carriers and internet service providers, such as Comcast, Verizon, and CenturyLink. Our team of expert engineers will discuss every step of your setup, installation, configuration and monitoring process with you in advance of any work being done. From firewalls and modems and gateways to wide and local area network connectivity, WIFI networks and infrastructure cabling, we have you covered. We will install the software required for remote administration and any reconfiguration to bring your systems to a known state for easier monitoring and management. Every configuration change is carefully documented.

Partners

 

For More information Call us

1866- 949-1155

User Training Guides 

Please refer to our user guides for detailed instructions on how to use some key features with your Grandstream phone.
Stay connected and productive with ARK Telecom!
Quick Reference Guide GRP260X
 
Training Videoo
  • Contact

    9am-5pm (Mon.-Fri.)

    (866) 949-1155

    For Sales:  sales@arktelecom.com

    For Support:  srvrequest@arktelecom.com





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