Leading the Way for Innovative Telecommunications Solutions

Our advantages

Benefits of a Hosted PBX Solution from Ark Telecom

Benefit from a fully-hosted PBX solution from Ark Telecom to get reliable, advanced unified communications services with no need to manage on-site equipment, consolidate services from once source, scale quickly to meet changing needs, and ease operational and maintenance tasks.

Say goodbye to complicated vendor management and Hello to convenience and reliability with Ark Telecom's Business Unified Communications. Save time, reduce hassle, and keep expenses under control with our hosted Unified Communications. All your phone lines, Long Distance Company needs, broadband Internet, and conferencing needs can be managed under one reliable and advanced platform. Our scalable service allows you to buy the exact number of lines that are needed and easily grow in capacity as needed, while avoiding the expensive costs of additional PBX cabinets and line cards. Best of all, Ark Telecom manages all the operations and maintenance your communications platform needs, keeping your inventory of spare parts ready and expenses under control. Join us today and experience the unified advantage!

• Reliability

  With 24/7 monitoring and highly experienced staff on-hand to respond to alarms and equipment failures, Ark Telecom ensures comprehensive, up-to-date business communications solutions. Our team is dedicated to providing quality maintenance services whenever you need them.

• Upgrades

  Ark Telecom provides an ever-expanding suite of cutting-edge, carrier-grade soft switches that are continuously updated with the latest features and services, meaning you can utilize these new offerings without needing to buy additional hardware.

• Mobility

  Stay connected to your business no matter where you are with Ark Telecom's flexible calling solutions. Enjoy the freedom of managing your calls and messages from any cell phone, laptop, or other device connected to the internet. Maximize your connections with customers, partners, and colleagues and never miss an important opportunity, even when you're on the road or away from your office. With Ark Telecom, you can stay productive and efficient wherever you are.

Professional Assesment and Execution

Our highly receptive and resourceful technicians evaluate our project¡¯s requirements and goals to create an accurate report on cable needs and estimated execution timeframe, taking into account the specific requirements and location. Professional installation is then carried out with ultimate attention to detail, ensuring a neat and effective execution.

• Needs assessment

  Our technicians are highly attuned and resourceful when analyzing the requirements and goals of our projects. Careful examination of your specifications and location allow us to efficiently produce an accurate report on cable requirements and estimated completion time. Professional installation is guaranteed, as each cabling installation is carefully done with the utmost attention to detail and achieved with precision.

• Troubleshooting

  We always carry out a thorough testing process for our installations to ensure reliable and stable communication.

• Final inspection

  Once the cabling system has undergone testing and certification with state-of-the-art equipment, a comprehensive evaluation will take place to ensure compliance with industry standards.

Managed Network Services

Ark Telecom is an experienced business partner providing managed network services to major network carriers and internet service providers, such as Comcast, Verizon, and CenturyLink. Our team of expert engineers will discuss every step of your setup, installation, configuration and monitoring process with you in advance of any work being done. From firewalls and modems and gateways to wide and local area network connectivity, WIFI networks and infrastructure cabling, we have you covered. We will install the software required for remote administration and any reconfiguration to bring your systems to a known state for easier monitoring and management. Every configuration change is carefully documented.

• Features 

  Provide on-site break/fix maintenance for MAC and Windows OS-based workstations, as well as attached peripherals. Allow end users and in-house administrators to benefit from knowledge transfer. Offer optional on-site hardware maintenance and support services for laptops, printers, network controllers, and other server controllers.

• Benefits

  ? Increase efficiency by responding quickly to problems and meeting required service levels? Enhance effectiveness by only utilizing resources when needed? Realize value by reducing the cost of ownership

• Comprehensive Services

  Our comprehensive on-site services provide engineers who are experienced in setup and deployment of new systems, allocation of system resources, hardware failure determination and resolution, hardware maintenance, diagnosis and repair of defective hardware, and installation of hardware upgrades and new systems.

Partners