Hosted IP PBX

WHY VoIP?
• UNLIMITED LOCAL AND U.S.
• LONG DISTANCE CALLS
• ADVANCED CALL FEATURES
• INCREASED STAFF PRODUCTIVIT Y & CONTROL
• REDUCED CAPITAL EXPENSE

Advanced PBX features without the cost of the PBX!
• 4-digit extension dialing
• Multiple line appearances
• Call waiting & caller ID
• Toll restriction
• Billing account codes
• Message waiting notification
• Call pick-up groups
• Station-to-station intercom
• Speaker phone
• Mute & do-not-disturb
• Speed dials
• Music on hold
• Overhead paging access
• Call forwarding & transfers
• Direct inward dialing
• Digital conference calling
• Automated call distribution
• Automated attendants
• Enhanced voicemail
• Multi-site support

YOU CAN GET EVERYTHING YOU NEED FROM ONE SOURCE:
• NEEDS ASSESSMENT AND SYSTEM DESIGN
• PROVISION, CABLE AND INSTALL SYSTEM
• TRAIN ALL END USERS AND ADMINISTRATORS
• MAINTAIN SYSTEM INCLUDING AUTOMATIC UPGRADES
• IMMEDIATE CUSTOMER SUPPORT 24/7/365

Hosted PBX - Benefits
Ark Telecom eliminates the need for in-house equipment and therefore eliminates all the issues associated with equipment such as obsolescence, maintenance, and upgrades. Also, since Telco and Internet services are also provided on the same platform, Ark Telecom eliminates the need for multiple vendors as well.
Ark Telecom will simply connect you to the core of our platform through a dedicated and reliable broadband VoIP T1, providing you with advanced features offered by just a few high-end PBX phone systems. Our customers enjoy and benefit from the best of both worlds: Feature-richness of an advanced PBX phone system with freedom and flexibility of a hosted service.
Benefits of a Hosted PBX Solution from Ark Telecom
No Onsite Equipment
No phone system means no obsolescence, maintenance and upgrade issues and no need to tie-up an employee to maintain or coordinate outside vendors to repair or upgrade the PBX periodically.
Consolidated Services
One company provides you with all the communications services that you utilize on daily basis. Instead of dealing with a phone system vendor, Local Phone Company for phone lines, Long Distance Company, broadband Internet access, and conferencing services, Ark Telecom delivers all those systems and services under one reliable and advanced platform. Complete, reliable business Unified Communications from Ark Telecom.
Scalability
With Ark Telecom’s hosted Unified Communications service, you can buy the exact number of lines that are needed, and readily add more lines as your needs grow. In contrast, with a PBX you have to purchase a lot of equipment regardless of your exact needs. Also, when adding stations to a PBX, there are costs not only for the line cards, but periodically for additional cabinets to accommodate the line cards.
Operations and Maintenance
Ark Telecom is responsible for the day-to-day operations and maintenance of your communications platform. This includes adding new lines and changing faulty components. With a traditional PBX in your location, you would be responsible for these functions, the expenses as well as keeping an inventory of spare parts.
Reliability
Ark Telecom monitors the network 24 x 7 and has staff to immediately respond to alarms and equipment failures. Our staff provides complete business communications expertise and maintenance.
Upgrades
Ark Telecom maintains multiple state-of-art carrier-grade soft switches, continuously adding great features and services. You will have the ability to access these new services without purchasing any additional hardware.
Mobility
Manage your calls, messages and use your cell phone or a laptop soft phone as your business extension from anywhere using any phone or any Internet connection. With Ark Telecom, you can conduct business from anywhere.
One Bill
Increase your efficiency by dealing with one reliable vendor and paying one flat monthly bill