Ark Telecom respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and safeguard mobile phone numbers and related data when you receive SMS text messages from Ark Telecom.
1. Information We Collect
When you sign a service agreement with Ark Telecom and provide your mobile number, we collect and store that number for the sole purpose of sending transactional SMS messages related to your account and services.
2. How We Use Your Information
We use your mobile number to deliver important account-related notifications, such as:
- Service activation and status updates
- Scheduled maintenance alerts
- Technical support notifications
- Billing or account-related communications
- Service-related communications
We do not use your phone number for marketing or promotional SMS messages.
3. Opt-Out Option
You may opt out at any time by replying STOP. For assistance, reply HELP or contact srvrequest@arktelecom.com.
4. Data Sharing
We do not sell, rent, or share your mobile phone number with third parties for marketing purposes. We may share your number with authorized vendors or service providers only as needed to deliver SMS messages on our behalf.
5. Data Security
Ark Telecom implements reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, or misuse.
6. Changes to This Policy
We may update this policy periodically to reflect changes in legal requirements or our operational practices. The latest version will always be posted on our website.
7. Contact Us
Ark Telecom Support
Email: srvrequest@arktelecom.com